Reference

Privacy Policy for Your dim88 Account

Live Baccarat, Phoenix Rises and Aviator share one dim88 account profile, so this Privacy Policy explains how we collect sign-in, wallet and device data before you open your…

Account dataDANA contextDevice checksCookie choices
dim88 Privacy Policy for Your dim88 Account
CONTACT ROUTES

Contact Us About Your Privacy Choices

Privacy questions need a direct route, so we separate account help from policy requests where we can.

Live chat Use live chat from 09:00 to 01:00 WIB for quick privacy checks, such as…
WhatsApp support Send a WhatsApp message when you need a correction request logged.
Email request Email works for longer privacy requests, including data access, deletion review or cookie questions.
ACCOUNT CARE

How dim88 Handles Your Account Data

We handle privacy as part of the account flow you use every day. The same profile that opens Live Baccarat or Fish Hunter also carries login checks, wallet…

Account records

We keep account details that identify your profile, including contact number, username, verification status and support case history.

Wallet references

DANA, OVO, GoPay and QRIS activity creates reference numbers, time stamps and payment status records.

Device checks

When you sign in, we may record browser type, device ID signals, IP range and session time.

Cookies

Cookies help keep you signed in, remember language choices and measure page errors.

Retention period

We keep data only as long as needed for account service, dispute checks, wallet reconciliation and legal duties.

Change requests

If your phone number, email or account detail is wrong, contact support and pass the ownership check.

Privacy Questions Before You Join

A Privacy Policy should answer the questions you ask before sharing account details. We have kept these answers focused on data collection, wallet records, access rules, cookies and support checks. If your question is about a specific account action, contact us with the account ID and we will handle it through a verified channel.

We collect the details needed to create and secure your profile, such as your contact number, username, login records, device signals and verification files requested through Profile > Verification.

Those payment rails create wallet references we need to match account activity. We record status, time and reference data, but we do not collect your wallet app password or private PIN.

Yes. Contact live chat, WhatsApp or email, then pass the ownership check. We may ask for your account ID, recent login date or one-time code before changing records.

Cookies keep sessions active, remember language choices and help us find page errors. You can clear cookies in your browser settings, though you may need to sign in again.

Open Account > Security > Devices to see recent sessions and device entries. If you do not recognise one, contact support so we can help end access after verification.

We keep account and wallet records for service, dispute checks, reconciliation and legal duties. When a record is no longer needed, we remove it or separate it from your profile.

No. The policy applies to account and device data whether you browse slots, Live Baccarat or sportsbook pages. Access and eligibility still depend on local law where you are.